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Senior Couple Sitting On Sofa Using Laptop At Home Together

*This is an excerpt from The Urban Difference: Report 2020

Video chats can reduce social isolation and loneliness among seniors with limited mobility. 

SAI: Seniors Close Digital Gap 

A national survey by AARP reported that 51 percent of older adults purchased a new digital device prior to the COVID pandemic. Only one in six, however, used these devices to video chat on platforms, such as Skype and Zoom. Last year with social distancing and “stay-at-home” policies in place, those figures changed dramatically. Older adults not only purchased new digital devices, such as smartphones, tablets, and smart TVs, but they used these devices in their daily lives. Alabama Extension at AAMU was also there to help them to communicate with loved ones via Zoom.

In 2020, 232 older adults were trained to participate in Zoom meetings. Specifically, they learned how to host meetings, launch polls, share screens, create registrations, and utilize breakout rooms. As a result, participants engaged in activities, such as religious studies, family gatherings, voter registrations, and other personal and business affairs. 

View other excerpts from The Urban Difference: Report 2020 here. 


Author & Editor, Wendi Williams, Communications & Marketing Coordinator, Alabama A&M University. Design/layout, Shannon Schoeneweiss, Technology Media Coordinator, Alabama A&M University.

New November 2021, The Urban Difference: Report 2020, UNP-2184


This work is supported by the USDA National Institute of Food and Agriculture (NIFA). USDA is an equal opportunity provider and employer. Any opinions, findings, conclusions, or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the view of the U.S. Department of Agriculture.

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