2-1-1

No, it isn’t ready tip number 211, but it is a non-emergency telephone number available to residents throughout most of Alabama. If a person needs to find local health and human services, he or she can discover that it may not be very easy. The 2-1-1 system, organized and coordinated through the United Way, simplifies the task.

According to 211.org, it “offers information on a broad range of services, including rent assistance, food banks, affordable housing, health resources, child care, after-school programs, elderly care, financial literacy, and job training programs.” The system is operational in 41 states, the District of Columbia, and Puerto Rico.

The 2-1-1 service in Alabama is a state-wide system with regional call centers. When you call 2-1-1, you are automatically routed to the regional center associated with your phone number. The system allows you to enter the zip code of the area in which you want to find resources. Very convenient for users who are out of the area they need!

Add this number to your list of resources—you may find it helpful for your clients, or even for yourself.

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