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Stress
in the Workplace
Auburn, Sept. 11, 2003---Stress
is a normal part of life. However, 40 percent of workers report
that their jobs are either stressful or extremely stressful.
One-fourth report their jobs are the major cause of stress in their
lives.
Some stress in the work
environment may be good, providing a cutting edge. Many workers tend
to be more productive and creative when working under some tension.
However, when creative tension begins to cause physical and emotional
problems, then workers need to take stock of what is happening and
make some changes. (More...)
“It is important to know
what job stress is,” says Dr. Jacquelyn P. Robinson, a workforce
development specialist with the Alabama Cooperative Extension System.
According to the National
Institute for Occupational Safety and Health, job stress is
"the harmful physical and emotional responses that occur when the
requirements of the job do not match the capabilities, resources or
needs of the worker, leading to poor health and injury. "
“In other words, stress occurs when the demands of
the job exceed the ability of the worker, which may lead to physical
and emotional problems,” says Robinson.
Some individual and
situational factors, such as caring for a chronically ill family
member, further increase the likelihood of injury or illness, while
other factors, such as finding a balance between work and family, may
minimize the effects of stressful working conditions.
It is important to
understand the conditions leading to job stress. Here are some
conditions that may create stress:
- Design of
tasks—heavy workload, infrequent breaks, long hours and repetitive
tasks
- Management
style—no voice in decision-making, poor organizational
communications and lack of family friendly policies
- Interpersonal
relationships—isolation, lack of support from coworkers and
supervisors
- Work
roles—unclear job expectations, too much responsibility, too little
authority
- Career
concerns—no opportunity for growth or advancement, lack of
preparation for changes
- Environmental
conditions—dangerous working conditions
How do you recognize the early warning signals of job-related stress?
Robinson says
says most workers have occasional
headaches or have trouble falling asleep. These are normal for most
individuals. Being preoccupied and unable to concentrate occasionally,
having an upset stomach, being dissatisfied with your job and lacking
confidence or self-esteem may also be stress related
“If these symptoms become
frequent and begin to impair your ability to do your job or function
as an individual, they may be stress-related, and help should be
sought.”
Job-related stress doesn’t
usually happen all at once. Stress gradually builds over a period of
weeks or months, making it difficult to know exactly when or how it
first started.
Stress is very individualized—what
causes stress for one person may motivate another person. In most
work circumstances, there may be little, if anything, that can be done
to eliminate stress, but there are steps workers can take to help
their reactions to the stressors at the work place.
Source: Dr. Jacquelyn Robinson,
Workforce Development Specialist, Alabama Cooperative Extension System
(334) 844-5333.
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