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Securing the Facility and Workplace Violence

Auburn, March 15---Workplace violence cuts across all segments of society and has become a critical issue for business and industry today. Violent behavior is not always predictable or preventable, but random assaults or assaults by individuals not associated in any way with the workers or the company are especially hard to foresee.

Even though no foolproof method exists for completely eliminating the possibility of violent assaults in the workplace, the amount of exposure companies and their employees have to such risks can be reduced, says Dr. Jacquelyn Robinson, a community workforce development specialist with the Alabama Cooperative Extension System.

The best violence prevention comes from identifying problem areas early and taking appropriate precautions to minimize the potential risk.

Securing the physical facility is one of the first steps in any good violence- prevention program, Robinson says. Securing the physical facility is a must for reducing the accessibility for persons who might have reason to carry out violent acts and assaults. This is more important in manufacturing, shipping and warehousing industries but has become somewhat of a concern in retail and service industries.

Companies that allow persons to enter and leave the premises without supervision put their company and their employees at risk. Providing a secure physical facility requires knowing, controlling and tracking who is coming in and going out of the facility and what they might be bringing into the place of work.

Robinson offers some simple and inexpensive solutions businesses can implement:

  • Limit access to the property by having specific designated entrances that serve as checkpoints. Contractors, vendors and visitors should use an entrance completely separate from the one used by employees. All other doors should remain locked from the outside, even during business hours. Doors for employees should be key-accessible only to prevent perpetrators from easily gaining access to the facility.

  • Train employees to recognize behavior and situations that could be potentially explosive. Workers should be aware of those standing near them as they enter the workplace. Employees should never hold the door or knowingly allow someone they don't recognize as an employee to enter the facility.

  • Empower employees to alert management and company security to anything they see that may be out of the ordinary.

  • Require nonemployees to sign in upon arrival, declare their purpose for being there, wear a temporary name badge while in the physical plant, and sign out when leaving.

  • Provide picture identification name tags for all employees

More extensive solutions are usually more expensive to implement, but may be worth the cost, adds Robinson. Installing adequate lighting and fencing around the premises helps limit access to persons without a need to enter. Video cameras, both inside and outside with posted signs indicating the cameras are in operation, provide increased security, especially for remote locations. If the facility and grounds are expansive or the nature of the operation is sensitive, emergency phones that automatically call security should be installed throughout the property. Private security guards may also deter would-be violent offenders from entering the property. Additional steps may be necessary for situations where employees encounter the public.

Source: Dr. Jacquelyn Robinson, Community Workforce Development Specialist, Alabama Cooperative Extension System, (334) 844-5353