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When you start ScopiaDesktop, by opening the "donut" client or going to http://scopia.acesag.auburn.edu you will be notified that there are updates and to install them.
After you choose <Click here to install these updates> you will see the
following screen.
Click the <Download> Button
Choose <Run>
Choose <Run> again.
You should then get the Conference Client update screen. You will NOT need the Outlook or Contact List component as we do not use them. Click <Install>
You will see the following download and install status screen.
When completed, choose <Close>
Your new client has been installed and you may Join, or Watch as you have done in the past. Enter your name (not username) eg Bob Smith and then your meeting ID and proceed as usual. You, of course, will first run the "Check Your Audio" and "Check Your Video" options before joining a meeting.
We have seen a few instances where some people could not "join" a meeting
after updating. If this occurs, you will need to delete you temporary internet
files (cache) in IExplorer. To do this click on the <Tools> button or pulldown.
This is usually located on the right had side of the top toolbar on IExplorer.
Choose <Internet Options>. Choose the <Delete> button under "Browser History".
Choose the <Delete Files> button next to "Temporary Internet Files" and then
tell it <Yes>.