Headset Setup

It is IMPERATIVE that you use a headset or Polycom Communicator when communicating in a web conference or videoconference. It will give both YOU and OTHERS the best possible experience during the event.

Your headset will have 2 audio plugs; one for audio (listening) and one for microphone (recording). They usually have colored or embossed references on the cables and plugs somewhere.
Notebook: Green for audio red (pink) for recording.

Desktop: you may have better results by using the ports on the BACK of the computer.

A typical headset is shown below. Some headsets have in-line volume control and mute. Be sure to check these if you cannot hear or record.

Plug the headset into your computer. If you get a popup, see below*.

Microphone Placement: Make sure your microphone is close to, and just below your mouth. Typically between your chin and mouth. You want to speak ACROSS the microphone, not directly into it. This will help alleviate breath sounds and “popping Ps”. If you have a shorter mic boom, follow the same principles placing the mic so it points at the corner of your mouth.

*If you get a popup similar to the one below, choose the microphone option.